Not Your Grandma's Concierge: Crafting Truly Personal Travel with VistaNova

We get it. The typical concierge experience can sometimes feel a little too formal, like you’re stuck in a world where all the decisions – and sometimes, the wrong decisions – are made for you. Consider this your invitation to say goodbye to the traditional and hello to VistaNova – the ultimate Costa Rica luxury travel planner that’s all about you. 

At VistaNova, we don’t just plan your vacation. We deliver an unparalleled, ultra-personalized luxury experience designed for discerning travelers who want every detail cared for before they even arrive. Together, we’ll craft your very own Costa Rican adventure with all the personal touches and flair you deserve. Think of us as your travel bestie who also happens to have an excellent taste for luxury, adventure, and relaxation.

We’re not your average vacation rental company and we don’t offer your standard travel service. We are a women-led, hands-on, small team devoted to curating exceptional stays and delivering personalized Costa Rica travel services. Our curated portfolio of homes is meticulously maintained and brimming with thoughtful amenities. Why? Because you deserve more than just a beautiful place to sleep – you deserve to truly relax, connect, and experience Costa Rica like a VIP.

Ultra-Personalized Concierge Service: More Than Just a Costa Rica Luxury Travel Planner

Forget the cookie-cutter itineraries that have you following a rigid, pre-set schedule. With VistaNova, your trip is as unique, as varied, and as eclectic as you are. The moment you book your stay, you’re not just another reservation in the system – you’re a VIP. Our approach to Tamarindo luxury travel planning kicks off with a video call after your booking is confirmed, where we chat face-to-face (virtually, of course) to hear about your hopes, dreams, and vacation must-dos.

Hoping to kayak at sunrise? Check. Need to find the best hidden bar for craft cocktails? Done. Want a birthday celebration that feels extra? Say no more. From the moment you get in touch with our team, your trip is handled with our signature white-glove care, tailored specifically to you.

Once we know what you’re looking for, the fun begins. We build your trip from the ground up, crafting a personalized itinerary that’s not just practical but also playful. It’s all about bringing your vision to life – every detail is accounted for, from restaurant reservations to early morning breakfast burritos before your day of adventure.

You’ll even get access to a shared itinerary that keeps everyone in your travel party on the same page. No more “what time is dinner again?” or “is that activity tomorrow or the next day?”. The whole crew gets a real-time, organized view of your vacation so that every moment flows seamlessly. And trust us, when you’re not stressing about the little stuff, you get to enjoy Costa Rica a whole lot more.

The Power of Communication: Never Out of the Loop

At VistaNova, we understand that communication is key to a stress-free vacation. That’s why, in addition to your personalized video call, we continue to keep you updated every step of the way. Through the shared itinerary, you’ll always know what’s happening next, and because our concierge team is just a message away, you won’t ever feel left in the dark. Even when it’s actually dark – we’re still there for you!

Whether it’s checking in on the status of a tour or confirming dinner reservations, we’ve got your back. For the ultimate peace of mind, you’ll also have access to our personal contact numbers – because who wants to waste time trying to track someone down when they need help? When you’re on vacation, you should be enjoying every second, not worrying about logistics.

Attention to Detail: Luxury That’s All in the Details

When it comes to your Costa Rica luxury travel planner, it’s always about the details. And we don’t mean just picking out the plushest towels or the finest wine (though we’ve got those too). At VistaNova, we’re fanatical about taking care of the little things that make your experience extraordinary. Need a shuttle to the best organic market in town? Consider it arranged. Want a surprise bottle of bubbly waiting when you arrive? You got it. 

Each itinerary includes every nitty-gritty detail, from breakfast times to transport pickups to excursions that will make you feel like an explorer in paradise. If you’re going on a full-day tour, don’t worry – your early morning breakfast will be waiting for you. Coming home late? Dinner’s taken care of. We’re here to ensure your experience is smooth, stress-free, and completely catered to your needs. You’re on vacation – all of you are on vacation, the lead planner included! – so we make sure everything happens before you even think about it.

And again, because your itinerary is shared with everyone in your group, no one is left wondering what’s next. Everyone can see exactly what’s on the calendar, from beach days to private yacht charters to dinner at that off-the-beaten-path restaurant you’ve been dying to try. It’s organized, it’s easy, and it keeps the fun in functional.

But the details don’t stop there. We also personalize your stay in ways that go beyond the activities. Each home we offer is stocked with essentials like beach chairs, coolers, beach towels, and even kids' toys. It’s all about anticipating your needs so you can focus on enjoying the moment.

Trusted Partners: Guaranteed Excellence, No Surprises

Booking an excursion in a foreign country can feel like a gamble. But when you book with VistaNova, a Costa Rica luxury travel planner, you’re playing with house money. We’ve spent years curating relationships with the best of the best in Costa Rica – tour guides, restaurateurs, and activity providers who are as committed to excellence as we are. And that’s saying something.

This means no more worrying about whether your sunset sailboat is going to be just like the photos. With our trusted partners, you can rest assured that every activity will meet your expectations – guaranteed. And if something goes awry? We’ve got your back.

One of the best parts of our job is the ability to flex and adapt to the unexpected. We know how to pivot, persist, and problem solve – even in the toughest of conditions. Thanks to our long-standing relationships with local providers, we’re almost always able to adapt on the fly and work out the kinks. Flexibility like this is a key reason why our guests keep coming back.

In-Person Check-Ins: Always There, Even When You’re Not Looking

How many times have you arrived at a luxury property, only to be handed a stack of brochures and told, “Have fu !”? At VistaNova, we don’t believe in this laissez-faire, hands-off kind of “good luck.” We believe in relationship-building. From the moment you book – and again, from the moment you step off the plane – we’re here for you. 

Our concierge team checks in with you in person throughout your stay, ensuring that every aspect of your vacation is running smoothly. Whether you need extra towels or last-minute restaurant reservations, we’re just a message away. You’ll also get our personal contact numbers and be able to reach us via WhatsApp. With VistaNova, you won’t be left high and dry. And that’s our promise, as a true Costa Rica luxury travel planner.

Plus, let’s talk about those little surprises that make all the difference. We won’t spoil it, but let’s just say that there are little something-somethings added in to any stay – whether you’re here for a milestone birthday, an anniversary, or any other reason or occasion. Because we know it's these small, thoughtful touches that let you know that VistaNova isn’t just about the service – it’s about your experience.

Little extras go a long way. These are the moments you’ll remember forever – and the moments we live for.

The Extra Mile: We Don’t Do ‘Good Enough’

What’s better than a luxury vacation? A VistaNova-perfected one. Our team goes above and beyond, ensuring that no detail is too small to be considered. Whether it’s a last-minute request, a surprise celebration, or a change in plans, we’ll always rise to the occasion. From private jet transfers to on-site massages, we’ll make it happen.

Our extra mile doesn’t just show up when it’s convenient; it’s baked into everything we do. From daily check-ins to surprise amenities, we aim to exceed your expectations at every turn. For example, let’s arrange for private chefs to prepare gourmet meals right in the comfort of your villa, or coordinate a custom spa experience to enhance a relaxing evening.

And don’t forget the bigger picture: We’re all about long-term relationships. Many of our guests are return visitors, and it’s because of the genuine, lasting connections we build with them. After all, luxury isn’t just about the experience – it’s about how you feel when you look back at it.

Ready for the Ultimate Costa Rican Getaway?

From the best of the best to customized Costa Rica itineraries, we have everything you need to experience this beautiful country the way it was meant to be experienced – luxuriously, thoughtfully, and with a personal touch. Are you ready to let us handle the details so you can sit back, relax, and enjoy the ride?

Hi, we’re Kate, Samantha, and Erin – three industry leaders with more than 15 years of collective experience curating Costa Rica’s most memorable and personalized Costa Rica travel services. 

We invite you to experience Costa Rica as it was meant to be with VistaNova – an exclusive, white-glove villa experience where every moment is curated to elevate your journey. At VistaNova, we redefine luxury travel with an approach that balances exceptional service, unparalleled amenities, and authentic, local insight to ensure you feel fully embraced by Costa Rican beauty and hospitality.

Imagine your own private villa, seamlessly orchestrated to cater to every detail, from pre-arrival planning to personalized in-stay services. Indulge in daily breakfasts, curated itineraries, beach-ready essentials, and even the option for private chefs and unique experience bundles. Whether you're here to unwind or explore, our small team of local experts is committed to making every aspect of your wedding stay effortlessly extraordinary.